Category Archives: Expert

Processing and Memory–Post 1: Why Limit WIP Series

In 1927, Soviet Psychologist Bluma Zeigarnik (on the left, there) described a certain phenomenon. When we finish tasks, we get a certain closure and move on. When we don’t finish tasks – we don’t. We keep thinking about them. We … Continue reading

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Customer Alert System: Element #13 of the Kanban

In 2006, my first kanban based project involved setting up a Personal Kanban for a team of 12 developers. Since we were just starting out with kanban, we had no idea what to expect. I did know a few key … Continue reading

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Gemba Symbolizer: Element #12 of the Kanban

In Lean the “Gemba” is where everything happens. It’s the crime scene, the shop floor, ground zero. In manufacturing, the Gemba is a physical location, filled with gear, that you can walk along and evaluate for operational productivity, efficiency, and … Continue reading

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Work Flow Laboratory: Element #11 of the Kanban

The Personal Kanban shows us what is happening, how it is happening, by whom it is happening, and even why it is happening. Here we see a bottleneck between coding and QA. The cause of this is currently unknown. But … Continue reading

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Collaborative Aid: Element #10 of the Kanban

“Hey Tonianne, I see you’ve pulled the ‘Strike sheet for Kaizen Camp’ ticket. I took some notes from our meeting the other day, they are in the ‘Kaizen Clean Up’ mind map. Just take a look at that, it should … Continue reading

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Conversation Starter / Conversation Avoider: Element #9 of the Kanban

“What’s wrong with this picture?” “What are you going to do to get that completed?” “Would you like help?” “Are you blocked?” “Why did this happen this way?” “I totally didn’t expect that, did you?” The kanban is a conversation … Continue reading

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Metacognitive Tool: Element #8 of the Kanban

METACOGNITIVE TOOL is one nice chunk of jargon. Metacognition is “learning about learning.” When we have a tool for it, that tool teaches us about how we learn. When we have some understanding about that, we can start to look … Continue reading

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5s in Personal Kanban

Introduction Personal Kanban is a great tool to visualize your work, to limit your WIP and to take better control of your life, either alone or together with your significant other, your kids or even your team at the office. … Continue reading

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The Language of Metrics: Lean Muppets Series Post 4

It’s like a really heavy iPhone. Silly aliens! In business, we mistake inanimate objects for our customers, our employees, our teams, and everyone else. Our inanimate objects are metrics. Just like the telephone, they are things we make to convey … Continue reading

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Mozart’s Record Store: Personal Kanban Anti-Pattern 2: Only One Value Stream

  I will not be accused of burying the lead here and say right up front: Your Value Stream Is Wrong And it always will be. This is a good thing, as we work from day to day the steps … Continue reading

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