Tag Archives: customers

Customer Alert System: Element #13 of the Kanban

In 2006, my first kanban based project involved setting up a Personal Kanban for a team of 12 developers. Since we were just starting out with kanban, we had no idea what to expect. I did know a few key … Continue reading

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Customers, Respect & Value: Lean Muppets Post 9

Respect is a fundamental value in Lean Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. ~ W. Edwards Deming Everyone has been in this position before.  You’re … Continue reading

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